ABOUT LUCENTIS|HEALTH INSURANCE ISSUES
LUCENTIS® Access Solutions™
At Genentech, we believe our medicines should be accessible to patients who need them.
We know that health insurance issues can be confusing and challenging. LUCENTIS Access Solutions can help with:
- Coverage and reimbursement: When you or your doctor's office calls LUCENTIS Access Solutions, you will connect with one of our experts, whose sole job is to make sure you get the coverage or reimbursement help you need
- Patient assistance: At LUCENTIS Access Solutions, we're here to help find a way for you to get the medicine your doctor has prescribed, even if you have no insurance or have a problem paying for LUCENTIS
- Appeals: We can help if prior authorizations or claims are denied
If you have any questions about your health insurance, call us toll-free at 1-866-LUCENTIS (1-866-582-3684), Monday-Friday, 9AM-8PM ET.


















