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Need help with your health insurance? Patient Access

ABOUT LUCENTIS|HEALTH INSURANCE ISSUES

LUCENTIS® Access Solutions™

At Genentech, we believe our medicines should be accessible to patients who need them.

We know that health insurance issues can be confusing and challenging. LUCENTIS Access Solutions can help with:

  • Coverage and reimbursement: When you or your doctor's office calls LUCENTIS Access Solutions, you will connect with one of our experts, whose sole job is to make sure you get the coverage or reimbursement help you need
  • Patient assistance: At LUCENTIS Access Solutions, we're here to help find a way for you to get the medicine your doctor has prescribed, even if you have no insurance or have a problem paying for LUCENTIS
  • Appeals: We can help if prior authorizations or claims are denied

If you have any questions about your health insurance, call us toll-free at 1-866-LUCENTIS (1-866-582-3684), Monday-Friday, 9AM-8PM ET.


Who is LUCENTIS for?

LUCENTIS® (ranibizumab injection) is a prescription medicine for the treatment of patients with wet age-related macular degeneration (AMD).

What important safety information should I know about LUCENTIS?

Like any prescription medication, LUCENTIS is not for everyone. You should not use LUCENTIS if you have an infection in or around the eye.

Like other injections given into the eye, serious eye infection (endophthalmitis) and detached retina have occurred with LUCENTIS. Increases in eye pressure have been seen within 1 hour of an injection. Your eye doctor should monitor your eye pressure and eye health during the week after the injection.

If your eye becomes red, sensitive to light, painful, or has a change in vision, you should seek immediate care from your eye doctor.

Although uncommon, conditions associated with eye- and non-eye-related blood clots (arterial thromboembolic events) may occur.

Serious side effects related to the injection procedure were rare. These included serious eye infection, detached retina, and cataract. Other uncommon serious side effects included inflammation inside the eye and increased eye pressure.

The most common eye-related side effects were red eye, eye pain, small specks in vision, the feeling that something is in your eye, and increased tears. The most common non-eye-related side effects were nose and throat infection, headache, and respiratory and urinary tract infections.

LUCENTIS is for prescription use only. Individual results with LUCENTIS may vary.