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Need help with your health insurance? Patient Access

ABOUT LUCENTIS|HEALTH INSURANCE ISSUES

LUCENTIS® Access Solutions™

At Genentech, we believe our medicines should be accessible to patients who need them.

We know that health insurance issues can be confusing and challenging. LUCENTIS Access Solutions can help with:

  • Coverage and reimbursement: When you or your doctor's office calls LUCENTIS Access Solutions, you will connect with one of our experts, whose sole job is to make sure you get the coverage or reimbursement help you need
  • Patient assistance: At LUCENTIS Access Solutions, we're here to help find a way for you to get the medicine your doctor has prescribed, even if you have no insurance or have a problem paying for LUCENTIS
  • Appeals: We can help if prior authorizations or claims are denied

If you have any questions about your health insurance, call us toll-free at 1-866-LUCENTIS (1-866-582-3684), Monday-Friday, 9AM-8PM ET.


Who is LUCENTIS for?

LUCENTIS® (ranibizumab injection) is a prescription medicine for the treatment of patients with Wet Age-Related Macular Degeneration (AMD) and Macular Edema following Retinal Vein Occlusion (RVO).

What important safety information should I know about LUCENTIS?

LUCENTIS is a prescription medication given by injection into the eye, and it has side effects. Some LUCENTIS patients have had detached retinas and serious infections inside the eye. LUCENTIS should not be used in patients who have an infection in or around the eye or are allergic to LUCENTIS or any of its ingredients.

Although not common, LUCENTIS patients have had eye- and non–eye-related blood clots (heart attacks, strokes, and death).

Some patients have increases in eye pressure within 1 hour of an injection.

Serious side effects include inflammation inside the eye, and rarely, problems related to the injection procedure, such as developing a cataract. These can make your vision worse.

The most common side effects to your eye are increased redness in the whites of your eye, eye pain, small specks in vision, the feeling that something is in your eye. The most common non–eye-related side effects are nose and throat infections, headache, and respiratory (lung) infections.

If your eye becomes red, sensitive to light, painful, or has a change in vision, you should call or visit your eye doctor right away.

For additional safety information, please talk to your doctor and also see the LUCENTIS full prescribing information.