That's My
That's My

Contact us online or by phone

Getting in touch is easy. You can find the contact information for many of our resources below.

For questions about LUCENTIS or to sign up for the LUCENTIS Patient Support Program

Talk to our registered nurses by calling our toll-free helpline at

1-866-LUCENTIS1-866-LUCENTIS 1-866 (582-3684)1-866 (582-3684)

We can be reached Monday–Friday, 9 AM–8 PM ET.

For questions about reimbursement or insurance

Call LUCENTIS Access Solutions® toll-free at 1-866-724-93941-866-724-9394.

We can be reached Monday–Friday from 9 AM–8 PM ET.

Or visit our website at

For questions about Genentech:

To reach our corporate headquarters, call 1-650-225-10001-650-225-1000 or visit

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What important safety information should I know about LUCENTIS?

You should not use LUCENTIS if you have an infection in or around the eye or are allergic to LUCENTIS or any of its ingredients. LUCENTIS is a prescription medication given by injection into the eye, and it has side effects. LUCENTIS is not for everyone. Some LUCENTIS patients have serious side effects related to the injection. These include serious infections of the eye, detached retinas, and cataracts. Other uncommon serious side effects include inflammation inside the eye and increased eye pressure. These side effects can make your vision worse. Some patients have had increased eye pressure before and within 1 hour of an injection. Your eye doctor should check your eye pressure and eye health after your LUCENTIS injection.

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