That's My
That's My

Contact us online or by phone

Getting in touch is easy. You can find the contact information for many of our resources below.

For questions about LUCENTIS or to sign up for the LUCENTIS Patient Support Program

Talk to our registered nurses by calling our toll-free helpline at

1-866-LUCENTIS1-866-LUCENTIS 1-866 (582-3684)1-866 (582-3684)

We can be reached Monday–Friday, 9 AM–8 PM ET.

For questions about reimbursement or insurance

Call LUCENTIS Access Solutions® toll-free at 1-866-724-93941-866-724-9394.

We can be reached Monday–Friday from 9 AM–8 PM ET.

Or visit our website at

For questions about Genentech:

To reach our corporate headquarters, call 1-650-225-10001-650-225-1000 or visit

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Who is LUCENTIS for?

LUCENTIS® (ranibizumab injection) is a prescription medicine for the treatment of patients with wet age-related macular degeneration (wAMD), macular edema following retinal vein occlusion (RVO), and diabetic macular edema (DME).

What important safety information should I know about LUCENTIS?

LUCENTIS is a prescription medication given by injection into the eye, and it has side effects. Some LUCENTIS patients have had detached retinas and serious infections inside the eye. You should not use LUCENTIS if you have an infection in or around the eye or are allergic to LUCENTIS or any of its ingredients.

Uncommonly, LUCENTIS patients have had serious, sometimes fatal, problems related to blood clots, such as heart attacks or strokes.

Some patients have had increased eye pressure before and within 1 hour of an injection.

Serious side effects include inflammation inside the eye and, rarely, problems related to the injection procedure, such as cataracts. These side effects can make your vision worse.

The most common eye-related side effects are increased redness in the white of the eye, eye pain, small specks in vision, and increased eye pressure. The most common non-eye-related side effects are nose and throat infections, headache, lung/airway infections, and nausea.

If your eye becomes red, sensitive to light, or painful, or if you have a change in vision, call or visit your eye doctor right away.

For additional safety information, please talk to your doctor and see the LUCENTIS full prescribing information.